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Mighty Oaks Tree Care Privacy Policy

Last Updated: August 20, 2026

Mighty Oaks Tree Care (“Mighty Oaks,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we may collect, use, and share information when you interact with us, including through our website, advertising, and other communication channels.

By contacting us, requesting services, or using our website or other channels, you agree to the practices described in this Privacy Policy, as updated from time to time.

1. Information We Collect - Mighty Oaks Tree Care Privacy Policy

We may collect information that you voluntarily provide when you:

• Request a free estimate
• Fill out a website form
• Submit a lead form or advertisement form
• Contact us through Facebook, Instagram, TikTok, X, Google, or other social or advertising platforms
• Send us a message through social media, website chat, email, SMS/text message, or another messaging service
• Call us
• Request or schedule services
• Respond to an advertisement
• Use a QR code, promotional landing page, referral form, directory listing, or other lead source
• Send photos, videos, documents, or information about your property or requested work
• Communicate with us through a third-party service, advertising platform, CRM, scheduling tool, or lead provider

This information may include:

• Name
• Phone number
• Email address
• Property address
• City
• ZIP code
• Service location
• Details about requested tree, shrub, property, or related services
• Photos or videos you provide
• Preferred contact method
• Appointment or scheduling information
• Messages and communications
• Information submitted through lead forms
• Any other information you voluntarily provide

We may also receive information about you from third-party lead providers, online directories, referral sources, or advertising platforms when you choose to submit your information through those services.

2. Advertising and Third-Party Lead Forms

Mighty Oaks Tree Care may advertise or collect inquiries through third-party platforms including, but not limited to:

• Facebook
• Instagram
• Meta
• Google
• YouTube
• TikTok
• X
• Search engines
• Online directories
• Lead-generation services
• Social media platforms
• Other digital advertising platforms

If you submit information through an advertisement, Instant Form, lead form, messaging ad, call ad, landing page, QR code, directory listing, referral form, or similar feature, we may receive the information you choose to provide. We may use this information to:

• Respond to your inquiry
• Provide or discuss an estimate
• Determine what services may be needed
• Contact you as a prospective customer
• Schedule appointments
• Provide requested services
• Follow up about your specific inquiry or service request
• Maintain customer and lead records
• Improve our advertising and customer service
• Measure whether our advertising generated inquiries or customers

The advertising, directory, or lead platform itself may separately collect or process information according to its own privacy policy and terms. We encourage you to review the privacy policies of any third-party platforms you use.

3. Website, Cookies, Analytics, Pixels, and Advertising Technologies

Our website is built on the Wix platform. Like many websites, our site and our advertising may use cookies, pixels, tags, conversion tracking, analytics tools, advertising identifiers, and similar technologies if enabled. These tools may be provided by Wix or by third parties.

Examples of technologies that may be used include:

• Wix analytics and website technology
• Google Analytics
• Google Ads conversion tracking
• Meta Pixel or Meta advertising technology
• TikTok advertising technology
• Other analytics or advertising platforms we may use in the future

These technologies may collect information such as:

• IP address
• Browser type
• Device type
• Operating system
• Approximate geographic location
• Pages viewed
• Links clicked
• Time spent on pages
• Referring website
• Website interactions
• Ad interactions
• Conversion events
• General usage and performance information

This information may be used to:

• Operate and secure the website
• Understand website traffic
• Improve website usability
• Measure advertising effectiveness
• Determine whether an advertisement resulted in an inquiry or customer
• Improve advertising campaigns
• Create or measure audiences where permitted
• Help prevent fraud or misuse

You may be able to control certain cookies or tracking technologies through your browser settings and through any cookie controls provided on our website. If you disable or reject certain cookies, some website features may not function properly.

4. CRM, Lead Management, and Business Software

Mighty Oaks Tree Care may use customer relationship management (CRM) systems, lead-management software, scheduling tools, email services, cloud storage, messaging tools, estimating software, analytics platforms, and other business service providers to help us organize and respond to customer inquiries and manage our business operations.

These trusted service providers may store or process information on our behalf only as reasonably necessary to provide services to Mighty Oaks Tree Care, and they are expected to handle information in a manner consistent with this Privacy Policy and applicable law.

5. How We Use Information

We may use the information we collect for purposes such as:

• Responding to inquiries
• Providing free estimates
• Communicating about requested services
• Scheduling appointments
• Performing and managing services
• Providing customer support
• Sending appointment reminders and service-related communications
• Maintaining business and customer records
• Improving our services
• Improving our website
• Analyzing website and advertising performance
• Measuring conversions and advertising effectiveness
• Helping prevent fraud or abuse
• Protecting our legal rights
• Complying with legal obligations
• Conducting normal business operations

6. Phone Calls, Text Messages, and Email

If you provide a phone number or email address when requesting information or services, Mighty Oaks Tree Care may use that information to respond to your request, provide an estimate, discuss services, schedule work, provide appointment reminders, or otherwise communicate about your inquiry or business relationship with us.

Submitting a service inquiry does not, by itself, mean that you have agreed to receive unrelated automated promotional text messages.

If Mighty Oaks Tree Care ever uses automated or recurring promotional SMS/text marketing, we will request any legally required consent separately at the time you sign up. Consent to receive marketing messages will not be required as a condition of purchasing services. Where applicable, message and data rates may apply, and you may follow provided instructions, such as replying "STOP," to opt out of future marketing texts.

Similarly, if we send marketing emails, those messages may include an unsubscribe or opt-out option where required by law. You may continue to receive non-marketing communications related to your services, appointments, or account even if you opt out of marketing messages.

7. Social Media Communications

If you interact with Mighty Oaks Tree Care through Facebook, Instagram, TikTok, X, Google, or another social or advertising platform, both Mighty Oaks Tree Care and the platform may receive information about your interaction according to our respective privacy practices.

Your use of any third-party platform is also governed by that platform’s own privacy policy and terms. We encourage you to review the privacy policies of any social media or advertising platforms you use.

8. Customer Photos, Videos, and Project Media

With your permission, Mighty Oaks Tree Care may photograph or record tree-care projects or visible work areas before, during, or after service. These photos or videos may show trees, shrubs, equipment, and portions of your property that relate to the services we provide.

Selected photos or videos may be used for purposes such as:

• Our website
• Social media
• Portfolio materials
• Advertisements
• Educational materials
• Promotional materials

We do not intend to publicly display customer names, exact property addresses, house numbers, license plates, identifiable individuals, or other private information without additional permission. You may decline marketing use of project photos or video without affecting the tree-care services you receive.

9. Sharing Information

Mighty Oaks Tree Care does not sell, rent, or trade personal information for money.

We may share information with trusted service providers when reasonably necessary to operate our business, including, when applicable:

• Wix
• Website hosting or technology providers
• Analytics providers
• Advertising platforms
• CRM or lead-management providers
• Email providers
• SMS or communications providers
• Scheduling providers
• Cloud storage providers
• Payment processors
• Accounting or business software providers
• Other contractors or service providers assisting with legitimate business operations

These parties are generally authorized to use the information only as needed to provide services to Mighty Oaks Tree Care and are expected to handle information in a manner consistent with this Privacy Policy and applicable law.

We may also disclose information when reasonably necessary to:

• Comply with law or legal process
• Respond to lawful requests from government authorities
• Protect the safety, rights, or property of our customers, the public, or Mighty Oaks Tree Care
• Investigate and help prevent fraud, security issues, or misuse
• Enforce our agreements and policies
• Complete a business transfer such as a merger, acquisition, or sale of business assets

If applicable privacy laws define certain advertising-related data disclosures as “sharing” or “targeted advertising,” individuals may have additional rights regarding those practices as required by applicable law. We will honor those rights where they apply.

We do not claim to participate in any specific advertising or data-sharing practice unless it is actually used.

10. Data Retention

We retain personal information only for as long as reasonably necessary for purposes such as:

• Responding to inquiries
• Providing services
• Maintaining customer and business records
• Resolving disputes
• Meeting accounting, insurance, tax, or legal obligations
• Protecting the business
• Maintaining records of advertising leads and customer communications

Retention periods may vary depending on the type of information and the purpose for which it was collected. When information is no longer reasonably needed for these purposes, we may delete it, de-identify it, or aggregate it in accordance with applicable law and our internal policies.

11. Data Security

Mighty Oaks Tree Care uses reasonable administrative, technical, and organizational safeguards designed to help protect personal information from unauthorized access, loss, misuse, or disclosure.

However, no internet transmission, electronic storage system, or security method can be guaranteed to be 100% secure. We cannot promise or guarantee absolute security, but we work to protect information in a manner consistent with the nature of the information and our business.

12. Third-Party Websites and Services

Our website, communications, or advertisements may include links to or interactions with websites, social networks, advertising platforms, payment providers, or other services operated by third parties.

If you click a link or interact with a third-party service, your use of that service is governed by that company’s own privacy policy and terms, not this Privacy Policy. We are not responsible for the privacy practices of third-party websites, platforms, or services, and we encourage you to review their policies before providing any information.

13. Children’s Privacy

Our website and services are not directed toward children under 13, and we do not knowingly collect personal information from children under 13.

If we learn that we have collected personal information from a child under 13, we will take reasonable steps to delete that information as required by applicable law. If you believe a child under 13 has provided us with personal information, please contact us using the information in the “Contact Us” section below.

14. Privacy Rights

Depending on applicable law and your location, you may have certain rights regarding your personal information, which may include the right to:

• Request access to personal information we hold about you
• Request correction of inaccurate or incomplete information
• Request deletion of certain information
• Withdraw consent where consent is the legal basis for processing
• Object to or request restriction of certain uses of your information
• Opt out of certain marketing communications
• Exercise additional rights provided under applicable privacy laws.

15. Changes to This Privacy Policy

Mighty Oaks Tree Care may update this Privacy Policy from time to time to reflect changes in our website, services, advertising, technology, business practices, or legal requirements.

When we make changes, we will post the updated Privacy Policy on this page with a revised “Last Updated” date. Your continued use of our website or services after an update means that you accept the updated Privacy Policy.

16. Future Technologies and Services

Mighty Oaks Tree Care may adopt new advertising, analytics, communications, scheduling, customer-management, or business technologies in the future. This may include new lead-generation channels, messaging tools, or advertising platforms comparable to those described in this Policy.

If a new technology materially changes how personal information is collected, used, or shared, we will update this Privacy Policy as appropriate to describe those changes, while continuing to use clear and understandable language.

17. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, or if you would like to make a privacy request, please contact us:

Mighty Oaks Tree Care
Ozark, Missouri
Email: info@mightyoakstreecare.com
Phone: 1-417-430-1007

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